JAL, one of the largest airline companies in the world, and most certainly in Japan, jas reported that it won’t use the term ‘ladies and gentleman’ anymore. Starting from October 1st, gender-neutral phrases like ‘attention all passengers’ or references like ‘everyone on board’ will be used.
Japan Airlines is one of the first global airlines to embrace gender-neutral greetings, but it will only apply to the English announcements.
The AFP agency said that this is because in Japanese, the expression that is generally used for such announcements is already gender-neutral.
The decision, though, received mixed criticism in Japan.
For example, Professor Kazuya Kawaguchi said that it’s a small deal that most people do not really care about because the change in English cannot be understood by almost all Japanese-speaking passengers.
He believes, though, the efforts should be appreciated and will and must bring a significant step forward to the improvement of other LGBTQ+ issues.
Air Canada and EasyJet have already adopted gender-neutral greetings last year, and JAL said in a statement that they wanted to create a positive atmosphere and treat everyone with respect.